Frequently Asked Questions
- What properties are eligible for a STR License?
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- Green/Zone A
- All properties
- Yellow/Zone B
- VHR Permits
- Registered legal nonconforming STRs
- STR licenses awarded through the lottery
- Hosted STRs
- Temporary STRs
- Red/Zone C
- VHR Permits
- Registered legal nonconforming STRs
- Hosted STRs
- Temporary STRs
- Green/Zone A
- What are the different types of Short-Term Rentals?
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Hosted Short-Term Rental
A hosted short-term rental is defined as the use of one guestroom (maximum 400 square feet) located within a dwelling unit offered, provided, used, or operated as a lodging accommodation to guests in exchange for remuneration or other consideration for a period of less than 30 consecutive days while the owner or other permanent resident is residing and present in the dwelling unit.Temporary Short-Term Rental
A temporary short-term rental is defined as a primary residence that is offered, provided, used, or operated on a temporary and limited basis (maximum of 2 occurrences and 30 cumulative days per calendar year) as a lodging accommodation to guests in exchange for remuneration or other consideration for a period of less than 30 consecutive days while the owner or other permanent resident is not present in the dwelling unit.Short-Term Rental
A short-term rental is defined as a dwelling unit offered, provided, used, or operated as a lodging accommodation to guests in exchange for remuneration or other consideration for a period of less than 30 consecutive days while the owner or other permanent resident does not reside in the dwelling unit. - What is a Primary Residence?
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A primary residence is defined as a dwelling unit that is the place in which a person’s habitation is fixed and is the person’s usual place of return. A person can have only one primary residence.
When applying for a Temporary STR License, proof of primary residence is required, including:
- Driver's license or other government issued identification
- And at least two of the following:
- Proof of voter registration
- Valid motor vehicle registration
- Federal or state tax return
- Do STR Licenses transfer with the sale of property?
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No, STR Licenses do not transfer with the sale of property. New property owners must apply for and obtain a STR License in their name prior to operating a short-term rental.
If the property is owned by a corporation, partnership, limited liability company, trust or other business entity and an ownership or beneficial interest in the business entity is transferred to a person who does not hold such an interest, the business entity shall be required to apply for a new license.
The following are the only circumstances where reissuance of an STR License due to a transfer or change of title is allowed:
- From the owner to a trust established by the owner for the benefit of the owner as a named beneficiary of the trust.
- From the owner to a corporation, partnership, limited liability company or business entity, so long as the owner has a controlling interest in the business entity.
- Between the same parties creating or terminating a joint tenancy.
- Due to death, pursuant to a will, the law of descent and distribution or otherwise.
- As ordered by a court under bankruptcy code or in equity receivership proceeding.
- Without consideration for the purpose of confirming, correcting, modifying or supplementing a transfer previously recorded; making minor boundary adjustments; removing clouds of titles; or granting rights-of-way, easements or licenses.
- Pursuant to any decree or order of a court of record quieting, determining, or vesting title, including a final order awarding title pursuant to a condemnation proceeding.
- Between spouses or former spouses made pursuant to a separation agreement or as otherwise ordered by a court in proceedings for the dissolution of a marriage.
Changes of ownership that meet one of the above circumstances are eligible for reissuance of an existing STR License to reflect changed ownership. To request reissuance, complete a License Transfer Request Form and upload with all required documentation to your existing license application through the CityView Portal. Please also email staff that you are requesting a reissuance. Forms and staff contacts can be found on the Licensing page.
- Does Legal Nonconforming Registration transfer with the sale of property?
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Yes, legal nonconforming status runs with the land. New property owners do not need to apply for legal nonconforming registration if the property has already been registered. However, upon applying for or renewing an STR License, property owners with legal nonconforming status must demonstrate that the STR use has not been abandoned within the prior 12 months. Proof that the STR use has not been abandoned includes documentation of STR bookings and collection and remittance of applicable taxes.
- I suspect an illegal short-term rental in my neighborhood. What should I do?
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Is the property in question within city limits? If yes:
- Call the Complaint Hotline 970-788-3344
- Provide details such as the address and any observed activities.
Is the property in question outside city limits but in Routt County? If yes:
- Email Davis Pieknik, Routt County Compliance Officer, or call 970-870-5343
- There's excessive noise from a neighboring short-term rental. How can I address this issue?
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Report the noise complaint to the Complaint Hotline with specific details. The property manager will be notified of the complaint, and enforcement staff will work with the property manager and enforce noise regulations.
- Trash from short-term rentals is becoming a problem in my area. What steps can be taken?
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Report the trash complaint to the Complaint Hotline, specifying the location and details, provide video or photo evidence if possible. The property manager will be notified of the complaint, and enforcement staff will work with the property owner to enforce trash regulations.
- I've noticed parking violations related to short-term rentals. What can be done about this?
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Report the parking issue to the Complaint Hotline, including the location, photo/video evidence, and nature of violations. The property manager will be notified of the complaint, and enforcement staff will work with the property owner to enforce parking regulations. At any point in time, you can also call the proper authorities to take action in accordance to the regulations for that location (i.e., towing).
- How long does it typically take to resolve a complaint about reported short-term rental issues?
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Resolutions times vary based on the complexity of the issue. Our hotline is committed to addressing complaints promptly, and we will keep you informed about the progress.
- Is my identity protected when reporting issues related to short-term rentals?
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No, complaints are considered public records and may be subject to Open Records Laws.
- What information should I provide when reporting a complaint?
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Provide specific details: the address of the short-term rental, nature of the issue, and any relevant observations. The more information you provide, the better enforcement staff can address and resolve the complaint. Evidence is needed in almost every case to pursue a complaint (i.e., photos, videos, recordings).
- Can I follow up on the status of a complaint I've reported?
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Yes, you can inquire about the status of your complaint by contacting our STR Compliance Officer.
- Are there penalties for property owners violating short-term rental regulations?
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Yes, property owners found in violation of regulations may be subject to a hearing and face penalties. Reporting such violations to the Complaint Hotline helps ensure enforcement and compliance.
- Is the hotline available 24/7 for reporting complaints?
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Yes, the Complaint Hotline operates 24/7 to address and resolve complaints related to short-term rentals located within the City of Steamboat Springs.